About Ruppin
The Ruppin Academic Center, established in 1949, is one of the leading colleges in Israel. Our 5000 students come from all parts of Israel: center and periphery, Jews and Arabs, well-off and disadvantaged families. Wherever they come from, every one of them deserves a chance to compete on equal terms in the race of life. We are committed to creating a learning environment that helps every student realize his or her potential. Every day we see the fruits of our efforts: students who struggled when they arrived, leave with impressive academic records and with confidence that makes them very much in demand in the job market.
Live Chat Support Agent
Customer Support
Full-time, Remote
ILS 70,000-90,000 per annum ILS
Job Description
Overview:
We are seeking a dedicated Live Chat Support Agent to join our Customer Support team. In this role, you will be the first point of contact for our students and prospective students via live chat. Your primary goal will be to provide outstanding support and assistance in navigating our services and resources. We value a commitment to helping individuals realize their potential through education and are looking for someone who shares this vision.
Responsibilities:
- Respond promptly to student inquiries via live chat.
- Provide accurate information regarding academic programs and services.
- Assist students with technical issues related to online platforms.
- Document interactions and feedback for continuous improvement.
Requirements:
- High school diploma or equivalent
- Excellent written communication skills in Hebrew and English.
- Strong problem-solving abilities and attention to detail.
- Familiarity with live chat software and CRM tools.
Benefits:
- Flexible working hours with remote options.
- Professional development opportunities within the organization.
- Supportive work environment focused on student success.
Posted on: August 27, 2025
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