Job Description

Job Description:
We are looking for a Sr Vice President of Operations for a client that is currently located in Ortigas but will move to Makati sometime this year, 2025.
This role is a fully onsite work with a day Shift Schedule but must be open to schedule extensions/adjustments if and when needed.
The client is in the IT Solutions, AI, Audit and Regulatory Industry, founded and started in PH but expanding globally.
Key Responsibilities:
The SVP of Operations will be directly responsible for the oversight and operational management of the Account Management, Compliance, and Market Analysis teams, while supporting various department heads and guiding company-wide management functions.
This role is central to ensuring the company runs efficiently, cohesively, and in line with its strategic objectives.
This candidate is the internal engine and driver of consistency, execution, and alignment. The ideal candidate will be a hands-on, execution-focused leader who excels in people management, process improvement, and building operational excellence across departments through individual managers.
Job Competencies:
Requirements:

• 15 years of Senior management experience within a high-growth business or within a fast-paced Fin-tech setting.
• Be willing to roll-up your sleeves and participate in company expansion efforts.
• Experience working within compliance-related or compliance-focused industries.
• Proven ability to be organized to manage multiple projects and multi-disciplinary teams while balancing and making decisions related to competing priorities across departments.
• Outgoing personality and strong execution skills with a bias for action and follow- through.
• Exceptional organizational, time management, and coordination abilities.
• Ability to manage and oversee high-volume workflows with strong attention to detail.
• Adept at developing and maintaining operational processes, KPIs, and staff development.
• Strong interpersonal and communication skills, can lead with clarity and influence others effectively.
• Master’s degree in business administration or management or uniquely equivalent experience highly desirable.
• Bachelor’s degree in business administration or management required.
• Must be based in or willing to relocate to the Philippines; knowledge of local business culture is an advantage.

1. Mentor and help your colleagues reach individual success by keeping them focused and organized.
2. Bring solid management to the business so it can achieve its goals.
3. Assess performance and personnel and possess the ability to make hard choices when changes are necessary.
4. Lead and manage the operations through oversight of Account Management, Compliance, and Market Analysis groups ensuring goals, outputs, and service standards are met and aligned with the company’s business strategy.
5. Ensure all departments—technical and non-technical—are working in coordination through better communication.
6. Foster a culture of collaboration and unified direction across the organization.
7. Drive and ensure consistent execution of day-to-day business functions, including coordination of reporting and client deliverables.
8. Execute on goals to ensure company plans, commitments, and operational targets are met.
9. Track deliverables across departments to ensure consistent, high-quality output.
10. Identify and implement improvements through streamlining of internal processes and workflows.
11. Oversee team performance, staff development, and departmental KPIs. Ensure consistent annual reviews, professional growth frameworks, and team cohesion.
12. Provide operational support to function areas including HR, IT, Finance, and Project Management. Ensure policies, systems, and corporate processes are working effectively and consistently across the company.