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About Aline Facility Managment

Aline Facility Management is a trusted provider of recruitment and human resources management solutions, dedicated to helping organizations find, attract, and retain top talent. With a commitment to quality, integrity, and professionalism, our experienced team offers tailored HR services including recruitment, onboarding, performance management, and employee engagement. We pride ourselves on our ability to deliver effective and timely solutions that meet the unique needs of each client.

Our mission is to provide high-quality facility management services while ensuring a safe and sustainable environment for all stakeholders. We leverage technology and industry best practices to optimize facility performance and enhance user experience. Joining Aline means being part of a culture focused on continuous improvement and innovation in the workplace.

Field Agents

Collection and Marketing

Full-time, NA

Ksh20000-Ksh25000 INR

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Job Description

Job Description: COLLECTIONS AND MARKETING
Title: Field agents
Department: Collection and Marketing Department
Salary: Ksh20,000 - Ksh25,000

Summary
Our client, a Collection company, is looking for a field agent to provide vital support to the Collection and Marketing Department.

Key Responsibilities

  • Review loan requests
  • Assess client’s financial status
  • Evaluate creditworthiness and risks
  • Contact clients to gather financial data and documentation
  • Analyze risks and approve or reject loan requests
  • Calculate financial ratios (e.g. credit scores and interest rates)
  • Set up payment plans
  • Maintain updated records of loan applications
  • Follow up with clients about loan renewals
  • Monitor progress of existing loans
  • Any other assigned duties

    • Qualifications & Requirements:
    Education: Bachelor's degree or Diploma in Business, Communications, Customer Service Management, or a related field (preferred)
    Experience:
    1. 2-3 years of experience in marketing and collection
    2. Experience in a call center is an added advantage
    Technical Skills:
    1. Familiarity with call monitoring tools
    2. Proficiency in Microsoft Office (Excel, Word, PowerPoint)
    Soft Skills:
    1. Strong analytical and problem-solving skills
    2. Excellent communication and negotiation skills
    3. Basic knowledge of financial transactions and collection processes
    4. Ability to work independently and collaboratively with teams
    5. Self-motivated and goal-oriented
    6. Ability to persuade

    Qualified candidates are to send their application to Recruitment@alinefacilitymanagement.co.ke
    Email Subject: Field agents

    Posted on: June 27, 2025

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