Staffing Agency Recruitment Careers

Job Description

Job Description
The Employment Specialist’s primary emphasis is on filling job orders and inside sales activities. The Employment Specialist exercises discretionary judgment in administering Express systems and procedures in recruiting, hiring, and assigning associates to clients. Employment Specialists are expected to build and maintain a strong core of associates with a variety of job skills and be in a position to fill job orders quickly and efficiently on a daily basis in Office Services, Light Industrial, and Professional staffing. This is done by effectively documenting all activities in the automated system. Employment Specialists must use consultative sales techniques as they persistently make sales contacts. Strong phone and interpersonal skills are essential.

Key Responsibilities

• Fill 100% of all qualified job orders with urgency.
• Qualify and take thorough and complete job orders.
• Ensure the job order is fillable based on the availability of associates and the client’s timeline.

• Make 50 MPC Calls weekly and additional inside sales calls daily.
• Assist with appointment setting for the Sales Representative or the Franchisee.
• Convert 100% of local Employment Verification Calls into sales calls and/or recruiting calls.

• Recruit, interview, and retain a qualified pool of associates.
• Adhere to the Express Employee Selection Process.
• Coordinate client interviews and assignments.

• Generate and expand business with existing accounts and new accounts.
• Broaden and diversify the client base by presenting the full range of service offerings.
• Build relationships with clients and prospects.

• Increase office and team effectiveness through daily communication.
• Work closely with all team members to ensure job orders are filled in a timely manner.
• Work with Employment Specialists to synchronize sales and recruiting.

• Perform other related duties as necessary and assigned.
• May be required to compose routine correspondence and reports.
• May be required to resolve time card and billing inquiries to ensure accurate, timely paychecks/invoices.

• Conduct business in accordance with Express Guidelines and applicable Federal/State Legal Guidelines.
• Develop, maintain reference materials and work in accordance with applicable employment-related laws and regulations.

Supervisory Responsibility
Provides administrative supervision of up to 150 Express associates.

Working Conditions and Physical Requirements
Primary activities are conducted within a well-lit, climate-controlled office. Occasional trips to client locations require travel and potential exposure to weather. Ability to sit for extended periods and maintain the normal range of body motion. Must be able to work effectively under stress. Occasional out-of-town trips may be required.