About Amitoje India
We are Amitoje, a company based in India that helps clients create phenomenal Point of Sale Marketing POSM display stands and store fixtures that grab eyeballs and cost 50% less. Our highly talented team has a knack for making the most complicated designs for POSM display stands foldable, saving clients a huge amount of cost as well as carbon footprint. We have 3 patents pending for our folding mechanisms used in our products. With regional offices in Delhi, Bangalore, and Mumbai, and a global presence, we support clients wherever they do business. Our products are eco-friendly, reducing logistics carbon footprint, using 90% recyclable material, cutting out installation cost, and using UV-cured eco-friendly ink.
CSM
Marketing
Mumbai, Bengaluru, New Delhi
Full-time, Office
40k - 70k INR
Job Description
Customer Success Manager (CSM)
Job Summary:
We are seeking a highly motivated and results-driven Customer Success Manager to join our team. The CSM will be responsible for managing and delivering exceptional customer experiences, ensuring high customer satisfaction, and driving business growth through strategic partnerships.
- Develop and execute customer success plans to achieve business objectives and improve customer retention rates
- Build and maintain strong relationships with key stakeholders, including customers, sales, and internal teams
- Identify and communicate customer needs, providing timely and effective solutions to meet their requirements
- Monitor and report on customer health, identifying areas for improvement and implementing corrective actions
- Collaborate with cross-functional teams to drive customer-centric initiatives and improve overall customer experience
Requirements:
- Proven experience in customer success, account management, or sales
- Excellent communication, negotiation, and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
- Strong analytical and problem-solving skills, with a focus on results-driven solutions
- Proficiency in CRM software and Microsoft Office
What We Offer:
Opportunities for career growth and professional development
A dynamic and collaborative work environment
Competitive salary and benefits package
Recognition and rewards for exceptional performance
Posted on: February 27, 2025
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