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Full-time, Office
Client Relations and Compliance Officer - Ortigas/Makati - 70K
Business Operations
Pasig City, Makati City
Php 70,000 INR
About the Role
Job Title: Client Relations and Compliance Officer
We are looking for a Client Relations and Compliance Officer to work for a client located in Ortigas but will move to Makati by end of year, 2025
This is an onsite work, Mon to Fri
Shift is 9 AM to 6 PM
Salary is up to 70K based on experience
Must have at least 4 years of strong Compliance Experience with background on managing accounts/programs
Huge advantage if have worked in the gaming industry
Qualifications:
Preferably a 4-year course graduate of Business Administration, Business Management, AB Communications, or any related courses
At least four (4) years work experience in a similar role
Preferably with experience working in the Online/Land-based Gaming industry
Excellent written and verbal communication
Strong interpersonal skills, with the ability to build strong relationships with clients and colleagues
Experience working with PAGCOR not necessary, but highly advantageous
Proficiency in Microsoft Office application
Job Description:
Act as an account manager and communication pivot between the company, 3rd party companies and government licensing body. To track, manage and maintain information and documentation regarding ongoing projects and workloads. To ensure internal and 3rd party compliance to company polices and processes. To build and manage positive relationships with internal and external stakeholders
DUTIES AND RESPONSIBILITIES:
Be the Bridge:
Act as the primary point of contact for assigned B2B accounts, managing all incoming and outgoing information flow.
Relationship Builder:
Get to know your 3 rd party accounts, understand their structure, priorities, and concerns.
Meeting Maestro:
Schedule, coordinate and facilitate meetings, ensuring all relevant parties are informed and prepared, full agendas are covered and next steps clear.
Information Architect:
Maintain accurate and up-to-date records, keeping track of key details, interactions, decisions, policies and processes.
Compliance Champion:
Oversee 3 rd party and internal documents, discussions and workloads ensuring adherence to company policies and legal regulations.
Coordination Chief:
Provides assistance during preparation of integration, project issue, revenue and any other relevant reports and coordinates with the concerned 3rd parties.
Problem Solver:
Facilitate a smooth problem-solving process with strong administrative skills, regular follow-up, tactful communication, and proactive suggestions to internal management using the information and insight gained as the primary point of contract.
Audit:
Coordinates, schedules, attends and fulfils the compliance sections of the on-site Post Audit Activities.
We are looking for a Client Relations and Compliance Officer to work for a client located in Ortigas but will move to Makati by end of year, 2025
This is an onsite work, Mon to Fri
Shift is 9 AM to 6 PM
Salary is up to 70K based on experience
Must have at least 4 years of strong Compliance Experience with background on managing accounts/programs
Huge advantage if have worked in the gaming industry
Qualifications:
Job Description:
Act as an account manager and communication pivot between the company, 3rd party companies and government licensing body. To track, manage and maintain information and documentation regarding ongoing projects and workloads. To ensure internal and 3rd party compliance to company polices and processes. To build and manage positive relationships with internal and external stakeholders
DUTIES AND RESPONSIBILITIES:
Be the Bridge:
Act as the primary point of contact for assigned B2B accounts, managing all incoming and outgoing information flow.
Relationship Builder:
Get to know your 3 rd party accounts, understand their structure, priorities, and concerns.
Meeting Maestro:
Schedule, coordinate and facilitate meetings, ensuring all relevant parties are informed and prepared, full agendas are covered and next steps clear.
Information Architect:
Maintain accurate and up-to-date records, keeping track of key details, interactions, decisions, policies and processes.
Compliance Champion:
Oversee 3 rd party and internal documents, discussions and workloads ensuring adherence to company policies and legal regulations.
Coordination Chief:
Provides assistance during preparation of integration, project issue, revenue and any other relevant reports and coordinates with the concerned 3rd parties.
Problem Solver:
Facilitate a smooth problem-solving process with strong administrative skills, regular follow-up, tactful communication, and proactive suggestions to internal management using the information and insight gained as the primary point of contract.
Audit:
Coordinates, schedules, attends and fulfils the compliance sections of the on-site Post Audit Activities.
Requirements
Here are the top 10 important requirements for the Client Relations and Compliance Officer position, in order of importance, with an importance rating (0-10):
1. **At least 4 years of strong Compliance Experience** (Importance rating: 10) - The job requires a strong background in compliance, and the candidate should have a minimum of 4 years of experience in managing accounts/programs.
2. **Excellent written and verbal communication skills** (Importance rating: 9) - The candidate should have excellent communication skills to act as a bridge between the company, 3rd party companies, and government licensing bodies.
3. **Strong interpersonal skills** (Importance rating: 9) - The candidate should have strong interpersonal skills to build and manage positive relationships with internal and external stakeholders.
4. **Experience working in the Online/Land-based Gaming industry** (Importance rating: 8) - Having experience in the gaming industry is a huge advantage, and the candidate should have a background in this field to understand the specific requirements and regulations.
5. **Proficiency in Microsoft Office applications** (Importance rating: 8) - The candidate should be proficient in Microsoft Office applications to maintain accurate and up-to-date records and perform other administrative tasks.
6. **Ability to build and manage relationships with clients and colleagues** (Importance rating: 8) - The candidate should have the ability to build and manage positive relationships with internal and external stakeholders, including clients and colleagues.
7. **Experience working with regulatory bodies (e.g. PAGCOR)** (Importance rating: 7) - Having experience working with regulatory bodies, such as PAGCOR, is highly advantageous, and the candidate should have a background in this area to understand the specific requirements and regulations.
8. **Strong organizational and administrative skills** (Importance rating: 7) - The candidate should have strong organizational and administrative skills to maintain accurate and up-to-date records, schedule meetings, and perform other administrative tasks.
9. **Ability to work in a fast-paced environment** (Importance rating: 6) - The candidate should be able to work in a fast-paced environment and prioritize tasks to meet deadlines.
10. **Bachelor's degree in a related field (e.g. Business Administration, Business Management, AB Communications)** (Importance rating: 5) - A bachelor's degree in a related field is preferred, but not necessarily required, as long as the candidate has the necessary experience and skills.
1. **At least 4 years of strong Compliance Experience** (Importance rating: 10) - The job requires a strong background in compliance, and the candidate should have a minimum of 4 years of experience in managing accounts/programs.
2. **Excellent written and verbal communication skills** (Importance rating: 9) - The candidate should have excellent communication skills to act as a bridge between the company, 3rd party companies, and government licensing bodies.
3. **Strong interpersonal skills** (Importance rating: 9) - The candidate should have strong interpersonal skills to build and manage positive relationships with internal and external stakeholders.
4. **Experience working in the Online/Land-based Gaming industry** (Importance rating: 8) - Having experience in the gaming industry is a huge advantage, and the candidate should have a background in this field to understand the specific requirements and regulations.
5. **Proficiency in Microsoft Office applications** (Importance rating: 8) - The candidate should be proficient in Microsoft Office applications to maintain accurate and up-to-date records and perform other administrative tasks.
6. **Ability to build and manage relationships with clients and colleagues** (Importance rating: 8) - The candidate should have the ability to build and manage positive relationships with internal and external stakeholders, including clients and colleagues.
7. **Experience working with regulatory bodies (e.g. PAGCOR)** (Importance rating: 7) - Having experience working with regulatory bodies, such as PAGCOR, is highly advantageous, and the candidate should have a background in this area to understand the specific requirements and regulations.
8. **Strong organizational and administrative skills** (Importance rating: 7) - The candidate should have strong organizational and administrative skills to maintain accurate and up-to-date records, schedule meetings, and perform other administrative tasks.
9. **Ability to work in a fast-paced environment** (Importance rating: 6) - The candidate should be able to work in a fast-paced environment and prioritize tasks to meet deadlines.
10. **Bachelor's degree in a related field (e.g. Business Administration, Business Management, AB Communications)** (Importance rating: 5) - A bachelor's degree in a related field is preferred, but not necessarily required, as long as the candidate has the necessary experience and skills.
About weSource Management Consultancy Firm
Founded in 2020, weSource is an independent
executive search firm helping businesses across
industries find the Right Talent. With a focused, and a
personal hands-on approach, we offer the attention and
flexibility larger firms can’t.
Our business operates on a contingency-based
recruitment model, specializing in executive and mid-to-
senior-level roles across industries.
We invest time upfront to understand each client’s
needs, company culture, and ideal candidate profile.
Our search process includes targeted sourcing,
thorough screening, and close collaboration with both
clients and candidates to ensure the right long-term fit.
Our search model ensures clients only pay when we
succeed. We focus on quality over volume, placing
exceptional talents through a tailored, relationship-first
approach
Posted on: July 14, 2025
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