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Full-time, Office

Operations Executive

Operations
Riyadh
SAR 7000-9000 per month INR

About the Role

Hiring Now – Operations Executive (On-Site, Saudi Arabia).
Company: Hire Heights Co.
Location: Saudi Arabia (Riyadh).
Job Type: Full-Time, on-site.
Note: Only applicants who are currently residing within KSA will be prioritized.

Are you a detail-driven operations professional with a passion for optimizing performance across retail or entertainment branches?
Unique Concept Entertainment Co. is growing—and we’re looking for an Operations Executive to join us on-site in Saudi Arabia. If you thrive in structured, multi-location environments and are excited to create measurable impact across quality, cost, and team performance—this is your opportunity.

What You’ll Do:
  • Monitor day-to-day branch operations, SOP checklists, and quality reports.
  • Identify and resolve anomalies across sales, service, and quality data.
  • Lead process improvement loops (create → deploy → measure → refine).
  • Cut unnecessary costs (OPEX) and improve performance across branches.
  • Coordinate with branch managers, VM teams, and quality departments.
  • Conduct staff appraisals and enforce operational excellence standards.
  • Track all tasks using Agile principles and tools like ASANA.

  • What You Must Have:
  • 3–5 years in operations (retail, hospitality, entertainment, or similar).
  • Strong experience in reporting, task tracking, and operational audits.
  • Bachelor's degree in Business, Operations Management, or related.
  • High attention to detail, follow-up discipline, and process thinking.
  • Familiarity with Agile methodology is a big plus.

  • What You’ll Work On:
  • Increasing operational efficiency and service quality.
  • Preventing single points of failure in processes.
  • Enhancing team performance, culture, and alignment.
  • Supporting rollouts of new locations or service concepts.

  • To Apply Send your FULL RESUME on WHATSAPP NUMBER: +2 0150 993 69 13
    Note: Only applicants who are currently residing within KSA will be prioritized.

    Requirements

    Here are 6-10 important requirements for the Operations Executive position, in order of importance, along with an importance rating (0-10):

    1. **Relevant operations experience (3-5 years)**: The candidate should have experience working in operations, preferably in retail, hospitality, entertainment, or a similar industry. Importance rating: 9
    2. **Strong attention to detail and process thinking**: The candidate should have high attention to detail, follow-up discipline, and process thinking to monitor day-to-day branch operations and identify anomalies. Importance rating: 9
    3. **Bachelor's degree in Business, Operations Management, or related**: A degree in a relevant field is essential to demonstrate a foundation in business and operations principles. Importance rating: 8
    4. **Experience in reporting, task tracking, and operational audits**: The candidate should have experience in reporting, task tracking, and operational audits to monitor and improve branch operations. Importance rating: 8
    5. **Familiarity with Agile methodology**: Familiarity with Agile principles and tools like ASANA is a plus, as the candidate will be tracking tasks using Agile principles. Importance rating: 7
    6. **Leadership and team management skills**: The candidate should have experience in leading process improvement loops, conducting staff appraisals, and enforcing operational excellence standards. Importance rating: 7
    7. **Analytical and problem-solving skills**: The candidate should be able to identify and resolve anomalies across sales, service, and quality data. Importance rating: 7
    8. **Cost management and reduction skills**: The candidate should be able to cut unnecessary costs (OPEX) and improve performance across branches. Importance rating: 6
    9. **Communication and coordination skills**: The candidate should be able to coordinate with branch managers, VM teams, and quality departments. Importance rating: 6
    10. **Residency in Saudi Arabia (KSA)**: The candidate should be currently residing within KSA, as only applicants who meet this requirement will be prioritized. Importance rating: 5 (note: this is a requirement, but not necessarily a skill or qualification)

    About Metrouo

    Metro UO is a leading company in the urban operations sector, dedicated to providing innovative solutions that enhance the efficiency and functionality of urban environments. With a commitment to excellence and sustainability, we have successfully partnered with various municipalities and organizations to improve city infrastructure and services. Our team of experts is passionate about making cities smarter and more livable, leveraging cutting-edge technology and data-driven strategies.

    At Metro UO, we value creativity, collaboration, and continuous improvement. We believe that our employees are our greatest asset, and we strive to create an inclusive work environment where everyone can thrive. Join us in shaping the future of urban living by applying your skills in a dynamic and rewarding workplace.

    Posted on: May 28, 2025

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    Metrouo

    Operations Executive

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