Here are the top 6-10 requirements for the Customer Service Executive position, in order of importance, along with an importance rating (0-10):

1. **Strong communication skills** (9/10) - The ability to communicate effectively with customers via phone, email, and online chat is crucial for promoting and selling holiday packages and responding to customer inquiries.
2. **Excellent interpersonal skills** (8.5/10) - Building rapport with customers is essential for persuading them to book holiday packages and providing a positive customer experience.
3. **Ability to handle multiple tasks simultaneously and work under pressure** (8/10) - Managing inbound and outbound calls, responding to customer inquiries, and achieving sales targets requires the ability to multitask and work well under pressure.
4. **Proficiency in using customer service software, CRM systems, and Microsoft Office** (7.5/10) - Familiarity with customer service software and CRM systems is necessary for efficiently managing customer interactions and sales data.
5. **Experience in customer service** (7/10) - While not essential, having 0-3 years of experience in customer service can provide a foundation for success in this role.
6. **Ability to achieve and exceed monthly sales targets and KPIs** (7/10) - Meeting and exceeding sales targets is critical for the company's success, and the candidate should be motivated to achieve these goals.
7. **Knowledge of destinations, accommodations, and itineraries** (6.5/10) - Providing detailed information about holiday packages requires some knowledge of destinations, accommodations, and itineraries, although this can be learned on the job.
8. **Persuasive communication skills** (6/10) - The ability to communicate the benefits and features of holiday packages persuasively is important, but can be developed through training and experience.
9. **Ability to follow up with interested customers and handle objections** (5.5/10) - Following up with customers and handling objections is an important aspect of sales, but can be learned through experience and training.
10. **Basic computer skills** (5/10) - While not explicitly mentioned, basic computer skills are assumed to be a fundamental requirement for any customer service role.

Note that these importance ratings are subjective and may vary depending on the company's specific needs and priorities.