Overview:
Sentara Health Plans is seeking a detail‑oriented Data Entry Clerk & Office Administrator to join our mission‑driven team supporting millions of patients across Virginia and North Carolina. This remote role plays a critical part in ensuring that patient information, claims data, and administrative records are entered accurately and efficiently into our integrated health‑care systems. You will collaborate with clinical, billing, and operations teams to maintain data integrity, which directly impacts the quality of care and regulatory compliance. The position offers the flexibility to work from any location while staying connected to Sentara’s culture of compassion, innovation, and continuous improvement. As a member of the Operations department, you will contribute to streamlined workflows that enable providers to focus on delivering exceptional patient outcomes. Professional growth is encouraged through ongoing training, mentorship, and exposure to cutting‑edge health‑technology platforms. If you are passionate about supporting healthcare delivery through meticulous data management and enjoy a supportive, remote work environment, this opportunity provides a meaningful way to make a tangible difference in the lives of our community members.

Responsibilities:

Enter patient demographics, clinical notes, and claims information into electronic health record systems with a minimum 99% accuracy rate.

Verify and reconcile data discrepancies by cross‑checking source documents and communicating with clinical and billing teams.

Maintain organized digital filing systems for medical records, ensuring compliance with HIPAA and internal data‑governance policies.

Generate routine reports on data entry metrics and identify opportunities for process improvements.

Assist with scheduling, correspondence, and general office administration tasks to support remote team operations.

Requirements:

High school diploma or equivalent; associate degree preferred.

2+ years of experience in data entry or medical records administration.

Proficiency with Microsoft Office Suite and familiarity with electronic health record platforms.

Strong attention to detail, typing speed of at least 60 WPM, and ability to maintain high accuracy.

Knowledge of healthcare terminology and basic understanding of HIPAA regulations.

Excellent time‑management skills and ability to work independently in a remote environment.

Benefits:

Flexible remote work schedule with the ability to balance personal commitments.

Comprehensive health, dental, and vision insurance coverage.

Paid time off, holidays, and a 401(k) plan with company matching.

Annual professional development stipend to support continued learning.